Account Manager

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We are seeking a highly motivated and results-oriented Account Manager to join our dynamic team. In this pivotal role, you will be responsible for managing client accounts, collaborating on strategic planning, and driving measurable success through digital advertising campaigns.

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Full-time

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Remote

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Worldwide

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1+ year of experience

Responsibilities

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- Serve as the primary point of contact for clients, representing their interests and acting as the face of our company;

- Collaborate with clients to align on project goals, plans, and strategies;

- Identify client needs, gather feedback, and ensure high levels of client satisfaction;

- Prepare detailed performance reports and engage in business negotiations;

- Maintain consistent communication with clients, simplifying technical updates from the team into easily understood terms;

- Delegate tasks to the team based on client requests and ensure timely completion of deliverables;

- Manage and update client profiles with the latest information on project progress and outcomes;

- Participate in company-wide initiatives and contribute to improving internal processes.

Requirements

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- Minimum 1 year of experience in customer service;

- Strong interpersonal skills with a genuine passion for engaging with and assisting clients;

- Proficiency in English at Upper-Intermediate level or higher (essential for daily written and verbal communication with clients);

- Excellent written and verbal communication abilities, including business writing, professional communication etiquette, and relationship building with clients;

- A client-focused approach, adept at identifying needs and handling potential conflict situations with ease;

- Proven ability to plan, analyze, and coordinate team activities to achieve project goals;

- Alignment with our core company values: long-term relationships, teamwork, accountability, innovation, continuous growth, adaptability, and positive communication.

Benefits

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Fully remote work, allowing you to work from anywhere in the world

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Work on exciting international projects with a team of professionals

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Salary tied to the USD exchange rate

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Medical bonus

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Flexible start to the workday

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An additional paid day off on your birthday

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Minimal bureaucracy – we focus on quick and effective collaboration

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Internal training, professional growth, and development support

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A progressive corporate culture that promotes openness, innovation, and collaboration

About Aimers

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Since 2015, Aimers has been empowering international B2B and B2C companies to achieve their digital marketing goals through expertly crafted ad campaigns on platforms like Google, Facebook, and LinkedIn Ads. Our clients include innovative IT companies from the US, Canada, Europe, and Australia. Working with global IT projects demands a deep level of expertise, and we pride ourselves on delivering exceptional results by constantly evolving and expanding our knowledge. Our commitment to excellence ensures that our clients reach new heights in their marketing efforts.

A few key highlights about Aimers:

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Google Certified Partner

Recognized for our deep expertise and best practices in digital marketing.

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Top-rated agency on Clutch

Consistently ranked as a leader in the internet marketing industry, backed by glowing client reviews.

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Tailored client attention

We fully immerse ourselves in every project, with each PPC specialist handling no more than five accounts to ensure quality.

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Continuous learning culture

We are dedicated to the growth and development of our specialists, fostering an environment where learning never stops.

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Recruiter Darina Voitehovskaya
Your Personal Recruiter

Darina Voitehovskaya

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