
How a Page Redesign Helped DentalSave Drive New Customers
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DentalSave provides affordable dental discount plans across the U.S., helping members save 25–50% on treatments from a network of over 40,000 dentists nationwide. Unlike traditional insurance, DentalSave provides instant activation, no paperwork, and transparent savings, making dental care more accessible for thousands of families.
new customers across all plans
Challenge
Previously, we shared how a simple A/B test comparing different CTA button texts helped us significantly increase website conversions for DentalSave.
This time, we’re highlighting a case built around more impactful changes - updates that not only improved engagement and on-site conversions, but also significantly increased the chances of acquiring new customers and driving plan purchases.
Origin of the Test
During regular behavior analysis, we noticed that many users were engaging with the “How It Works” page but not progressing further into plan selection, especially compared to other core pages.
The original page was slightly outdated: its visual style didn’t match the rest of the site, the content was scattered and inconsistent, trust signals were missing, and low-contrast visuals made the information harder to read. As a result, the next steps in the user journey felt less intuitive for new visitors.
The hypothesis was straightforward:
A cleaner, more intuitive ‘How It Works’ page would reduce friction and increase conversions across all plan types.
Solution
To validate the impact of the redesign, we ran an A/B test.
Hero Section
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"How it Works" Section
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Plans Section
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FAQ & Additional Info Sections
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Testimonials Section
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CTA Section
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Results
The redesigned version significantly outperformed the original across all plan conversion points:

While the original version generated zero conversions during the test period, the redesigned variant directly drove 9 new customers across all plans!
This result clearly indicates that the updated layout improved clarity, reduced friction, and made it easier for users to move from “research” to “action,” especially for new visitors unfamiliar with dental discount structures.
Next Steps
With such a decisive win, we implemented the redesigned page right away and continued monitoring performance as part of our CRO cycle.
This test clearly shows how one strategically enhanced page can drive substantial impact - boosting engagement, improving user clarity, and ultimately increasing customer acquisitions.
Beyond the performance lift, the redesign also boosts trust and brand perception - both essential in a category where users seek reassurance before making a purchase decision.
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